Customer Service: info@jlm-marine.com
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Most new, unused items may be returned within 7 days of delivery, subject to our Returns Policy. A 20% processing/restocking fee may apply for returns that are not the result of our error. Original shipping charges are non-refundable.
If the return is due to our mistake (incorrect or defective item), we will cover the return shipping cost and issue a full refund.
EU customers are entitled to a 14-day cooling-off period in accordance with applicable consumer protection regulations. Certain exclusions may apply.
Refunds are issued after the returned item is received and inspected. Processing times may vary depending on shipping transit and payment provider handling, but most refunds are completed promptly.
To request a return, please contact us at info@jlm-marine.com with your order number for return authorization. For full terms, conditions, and exclusions, please refer to our complete Returns & Refunds Policy page.
This comprehensive service kit is designed for Johnson and Evinrude outboard engines rated at 9.9HP, 10HP, and 15HP, covering model years 1974–2007. It provides essential maintenance components to keep your engine running reliably season after season.
This kit directly replaces OEM part number 394711 and includes all critical service items for routine maintenance intervals.
Use this table to confirm equivalent part numbers across OEM and aftermarket brands.
| Brand | Part Number | Notes |
|---|---|---|
| Johnson/Evinrude | 394711 | OEM Service Kit |
Confirm your engine model/year in the table below. For Johnson/Evinrude owners, here's a guide to help you identify your engine's serial/model: Johnson/Evinrude Serial Number Guide.
| Brand | Rated HP | Years |
|---|---|---|
| Johnson/Evinrude | 9.9, 10, 15 | 1974–2007 |
| Specification | Value |
|---|---|
| OEM Part Number | 394711 |
| Compatible Brands | Johnson, Evinrude |
| Engine Horsepower | 9.9HP, 10HP, 15HP |
| Model Years | 1974–2007 |
| Kit Type | Complete Service Kit |
This service kit includes the following components:
Q: How do I confirm this service kit fits my specific Johnson or Evinrude engine?
A: Verify that your engine is a 9.9HP, 10HP, or 15HP Johnson/Evinrude model manufactured between 1974 and 2007. Cross-reference your existing part number 394711 or consult your engine's service manual to confirm compatibility.
Q: How often should I perform this service on my outboard?
A: Most manufacturers recommend servicing the water pump, thermostat, and fuel system annually or every 100 hours of operation, whichever comes first. Gear oil should be changed at least once per season or if contamination is suspected.
Q: What are the signs that my water pump or thermostat needs replacement?
A: Common symptoms include reduced water flow from the telltale, engine overheating, steam from the engine compartment, or inconsistent operating temperature. If you notice any of these issues, inspect and replace water pump and thermostat components immediately.
Q: Can I install this kit myself, or do I need a marine mechanic?
A: If you have mechanical experience and the proper tools, you can perform this service yourself by following the installation guide and your engine's service manual. However, professional installation is recommended if you're unfamiliar with outboard maintenance procedures.
Q: What's the difference between this aftermarket kit and the OEM Johnson/Evinrude kit?
A: This listing is an aftermarket replacement part (not an OEM component). We build to OEM specifications using comparable-grade materials. Production is done in an ISO9002-certified facility, and each batch is inspected for consistent performance.
Q: How fast do you ship and how much does it cost?
A: We offer fast global shipping—typically 5–15 days worldwide—and standard shipping is free. Expedited options are available at checkout depending on your location.
Q: What is your warranty and return policy?
A: This product includes a 1-year warranty against manufacturing defects under normal use. If something goes wrong, contact our support team with your order details. Returns are accepted within our standard return window (unused & in original condition); please see our policy page or reach out for instructions.
We can ship to virtually any address in the world with free shipping available for most regions.
For our typical US and Canadian customers , our shipping timeframes are as follows:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Founded in 2002, JLM Marine has established itself as a dedicated manufacturer of high-quality marine parts, based in China. Our commitment to excellence in manufacturing has earned us the trust of top marine brands globally.
As a direct supplier, we bypass intermediaries, which allows us to offer competitive prices without compromising on quality. This approach not only supports cost-efficiency but also ensures that our customers receive the best value directly from the source.
We are excited to expand our reach through retail channels, bringing our expertise and commitment to quality directly to boat owners and enthusiasts worldwide.
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